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Refund and Return Policy

Effective October 26, 2026

All sales are final. We do not offer refunds, returns, or exchanges on digital or print products, except to replace a print order that arrives damaged, defective, or misprinted, as explained below.

Digital Products (Ebooks and Downloads)

Because digital products are delivered instantly and cannot be returned, all digital sales are final. We do not offer refunds or exchanges on digital products for any reason, including change of mind, accidental purchase, or not reading the product.

If you have trouble downloading your file, email us at support@operationblackoutready.com and we will help you get access to the product you purchased.

Print Products (Coil-Bound Books and Planners)

Every print book and planner is printed on demand just for you. Because each copy is made to order, we do not accept returns or exchanges, and we do not offer refunds for change of mind or for ordering the wrong item.

Damaged, Defective, or Misprinted Orders

If your order arrives damaged, defective, misprinted, or never arrives, we will make it right with a replacement copy. To request one:

Our print partner handles replacements for damaged, defective, and lost orders only when they are reported within 30 days of shipment, so please contact us right away.

Shipping

Print books and planners are printed to order and shipped by our print partner, Lulu. Production and delivery times depend on Lulu and the shipping method you choose at checkout. You'll see your estimated delivery date before you pay and get tracking once your order ships. Ebooks are delivered instantly.

Shipping times are estimates and are not guaranteed. Delays caused by the carrier, weather, or events outside our control are not grounds for a refund. Please double-check your shipping address before you order. We are not responsible for orders sent to an incorrect address entered at checkout.

Questions

Contact us at support@operationblackoutready.com.